Senior IT Communications Specialist

Senior IT Communications Specialist Department: Public Relations Job Description: General Description: This position will interface with all levels of the organization to support IT and EPIC communications and marketing content. Working closely with marketing and IT leadership, the senior IT communications specialist will be responsible for the development, creation and implementation of a wide range of communications projects and messaging development, including leadership updates and other internal communications. The individual will have experience in messaging development and presentation preparation. Knowledge of IT and EPIC services and healthcare technologies is required. The senior IT communications specialist will be an effective communicator and collaborative team member, and serve as a creative, thoughtful source of current best practices for our marketing efforts. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Provide internal communications planning, communication strategies, crisis communications and consultative support of IT-related issues to OU Health's enterprise-wide operating units, service lines and shared-service departments. Write strategic internal IT communication plans for specific internal audiences and manages communication projects designed to meet client, department, and healthcare enterprise strategic goals. Maintain internal communication plan, templates, and editorial calendars for publications. Coordinate approval processes and related external communications schedules. Develop and maintain regular internal IT communications on vital enterprise information such as EPIC implementation, IT outages, and IT updates by audience, cascade communication, internal articles, infographics, and distribution lists for strategic communication. Lead the creation and execution of internal (CEO video updates, announcements, Town Halls, etc.) communications related to IT/EPIC. Provide writing and editing support to departments, business units and executive leadership on varying communication efforts to include message development, communication distribution, communications planning and project management related to IT/EPIC. Manage the review, approval, and distribution process of communication deliverables. Support and assist marketing team as needed with relevant aspects of updating and advancing marketing content delivery (marketing collateral, sales presentations, media assets, etc.) Adhere to OU Health brand voice in all communications and collaterals. Provide regular updates to the Manager of Internal Communications and the Manager of IT Services and as needed to team members across the two departments. Provides leadership on delegated Marketing initiatives as assigned. Provides leadership on delegated IT initiatives as assigned. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: Bachelor's degree in communications, English, journalism, computer science, information science or related, required. Master's degree in any of these areas preferred. Experience: 5+ years' experience in a marketing communication capacity -- healthcare and/or IT managed services industry - with proven skill and experience in technical writing, marketing and/or communications, preferred. OR equivalent combination of education and experience. Licensure/Certifications/Registrations Required: This position requires a valid driver's license, and that the employee is insurable by the OU Health automobile liability insurance carrier. Knowledge, Skills and Abilities: Must have a working knowledge of IT systems, including EPIC or a similar medical record system. Strong writing and editing skills for a professional audience across various mediums. Excellent organizational skills with experience dealing with multiple, high-profile projects simultaneously while meeting deadlines. Critical thinker with strong interpersonal skills. Proven success collaborating across departments and professional disciplines to achieve objectives. Experience with Microsoft Office Professional (Word, Outlook, PowerPoint, Excel, etc.) is a must; experience in Bananatag, Adobe PhotoShop or InDesign and Spark preferred. Proficient in AP Writing Style. #cb Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state's only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma's largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state's only freestanding children's hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma's flagship hospital, which serves as the state's only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker's Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health's oncology program at OU Health Stephenson Cancer Center was named Oklahoma's top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health's mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.