Job Summary
Employment Type
Contract
Years Experience
3 - 5 years
Bonus/Commission
No
Job Description

The JRT agency® is looking for a passionate Automotive Performance Consultant.

But not just anyone.

Does 100 octane gas run through your veins? Do you enjoy the smell of burning rubber? Have you busted your knuckles installing long tube headers on a GEN III HEMI® engine? Does the sound of a supercharged HEMI engine singing at 6,200 rpm send shivers down your spine?

If you answered yes, then we have an opportunity for you to put all that passion, knowledge and modding skills to good use, and help other enthusiasts like you achieve their performance goals. Hands-on technical background on current-generation Dodge Challengers and Chargers is a plus and drag racing experience will give you lane choice over other competitors.

 

RESPONSIBILITIES

  • Provide dealer and consumer assistance related to parts for current-generation performance vehicles via phone, email and chat
  • Assist with part order placement and returns as necessary
  • Provide technical support to dealers and consumers for current-generation performance vehicle and resto-mod installations via phone, email and chat
  • Proactively communicate unique product release details for special projects via phone, email or chat
  • Record and track dealer and consumer interactions in CRM software

REQUIREMENTS/EXPERIENCE

  • Minimum 3-5 years automotive technician experience (or equivalent)
  • High school diploma or equivalent
  • National Institute of Automotive Service Excellence (ASE) certification a plus
  • Extensive knowledge of Mopar® performance parts, service and technical issues
  • Motorsport/racing experience
  • Customer service focus
  • Basic computer skills
  • Strong written and verbal communication skills

SPECIFIC ACCOUNTABILITIES

  • Act as a subject matter expert for technical aspects of performance parts, installation and general performance improvement outcomes
  • Assist customers with placing orders and processing returns via phone, email and online
  • Provide assistance related to order tracking, returns and warranty claims
  • Participate in proactive outbound phone and email marketing initiatives

ABOUT JRT

The JRT agency® is a marketing communications agency made up of people with a diverse set of skills and experience. Along with our sister company, CG Detroit®, we have strong client relationships with some of the biggest automotive brands and other great companies in a variety of industries. We love, and reward, high achievers who show a passion for their work and naturally possess a high-performance work ethic.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

 

Job ID: 260554943

The Jrt Agency
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