Telemarketer Jobs in Santa Rosa, CA
A Telemarketer is a marketing professional who promotes products or services through direct telephone contact with potential customers. They play a vital role in the marketing industry as they drive sales by cold-calling prospects, explaining product features, answering any customer queries, and persuading customers to purchase. They may also be responsible for recording customer details, maintaining customer databases and conducting market research. Telemarketers are key in building and maintaining customer relationships, thereby contributing significantly to a company's revenue generation.
Some crucial skills for a Telemarketer include excellent communication and interpersonal skills, ability to handle rejection, good negotiation and persuasive skills, and a customer-oriented approach. They should have a good working knowledge of telephone systems as well as computer proficiency. There are no specific certifications required for this role, but a high school diploma or equivalent is usually a basic requirement, and a background in sales or marketing can be beneficial. Before becoming a Telemarketer, a person may have roles such as a Sales Associate, Customer Service Representative, or a Call Center Agent.
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Demographic Data for Santa Rosa, CA
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Telemarketer Online Courses and Training Opportunities
Salary for Telemarketer Jobs in Santa Rosa, CA
Highest Education Level
Telemarketers in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telemarketer position
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Heating Ventilation & Air Conditioning
- Call Center Experience
- Mac Skills
- Goal Oriented
- General Repair
- Results Oriented
- Friendliness
- Inbound
- Willingness To Learn
- High School Diploma
- Telemarketing
- Product Knowledge
- Sales Leadership
- Cold Calling
- Scheduling Appointments
- Sales & Marketing
- Calendar Management
- Customer Satisfaction
- Customer Relations
- Customer Relationship Management
- Written Communication
- Presentation
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Microsoft Office
- Sales
- Team Building
- Microsoft Excel
- Research Skills
- Microsoft Word
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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