Sr. Marketing Manager, Logistics Lead

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is seeking a Logistics Lead that will be responsible for the planning, development, coordination, management, and implementation of all logistical elements and processes required to deliver Visas contractual elements for Global Sponsorship Operations leading up to and including the FIFA World Cup 2026, and the Olympic and Paralympic Games, Los Angeles 2028. This role will specifically focus on delivery onsite in-venue, in-stadium and across all official event locations for these Global Event deliveries.

Logistical elements required for delivery of event obligations include but are not limited to, the delivery of the payment infrastructure, coordination and training of workforce staff, sourcing and deployment of key program management tools and materials, coordination of maintaining all health and safety certificates and staff credentials, as well as accommodation management and logistical support to ensure event-time readiness for key Visa cross organizational stakeholders and all operational workforces.

This position is the logistical point-of-contact for Visa with the International Olympic Committee (IOC), the International Paralympic Committee (IPC), and FIFA and will liaise with other Visa functions (e.g. Corporate Communications, Security), and hospitality team, as well as other Visa agencies to coordinate and implement the plans locally.

The position will report directly to the Visa Global Sponsorship Operations Lead based in North America.

Responsibilities

• Responsible for the development of logistical elements for Visa staff prior to and during event deliveries including but not limited to staff accreditation management, staff transportation and accommodation, shipping and receiving of all operational components, sourcing and deployment of uniforms, event office management
  • Staff accreditation management of up near 1,000 people per event expected
  • Accommodation management includes sourcing of all staff accommodations, leading contract negotiations, maintaining meticulous budgets and ownership and communication of staff room assignments for an operational period of 45-60 days per event
• Support the development of meticulous venue mapping and tracking tools for point-of-sale implementation planning with specificity on operational shift planning, storage request needs, key milestones, delivery routes, health and safety requirements, required certification and sign-off from event operators, etc.
• Lead the planning, development and coordination for the implementation of physical structures and staff assignments necessary to deliver the Non-Visa Cardholder Solution onsite across all venues and official locations as needed
• Lead Visa volunteer recruitment and shift coordination for venue staff and lead development of staff playbooks and training materials. Work to ensure local labor laws are respected in all cases
• Manage the development of planning materials and presentation materials for all operational staff needs
• Liaise with local agency and vendors on logistics and production needs for onsite delivery of activation materials and coordinate and manage venue deliveries as needed for program delivery
• Meticulously maintain the following on an ongoing basis in support of operational delivery of program: logistical budgets, data collection, staff travel and training materials, communication materials, etc.
• Planning of meetings and trainings, and any other related logistical needs (event phones, radios, etc.).

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

A minimum of ten (10) years of agency, client, or property-based experience in delivery of Global events preferably for several properties or across multiple events. Proven successful delivery of several recent events is required.
Excellent understanding of and proven experience with Global Event operations, logistics and hospitality management
Fluency in English
Excellent understanding of project management, business operations and accounting principles
International and diverse work experience highly desirable
Knowledge of payment services and related marketing is a plus
Strong self-management and organizational skills
Capable of managing multiple high-profile, long-term projects (e.g. 30+ activation days) independently and diligently while delivering under time pressure towards pre-defined goals
Excellent time-management, organizational, and management skills that allow for high-level productivity in any working environment (remote, in-office, at events).
Enthusiastic and flexible team player with pro-active approach
Proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook)
Ability to work long, flexible hours and some weekends
Ability to travel

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is to USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.