Marketing Coordinator - Temp

Job Summary

The Temporary Marketing Coordinator plays a critical role in supporting the Marketing team by managing the intake, coordination, and delivery of high volume, quick-turn marketing requests across the organization. This role exists to ensure fast, consistent, and wellmanaged execution of tactical marketing updates-such as flyer revisions, localized print ads, and website updates-so that Product Marketing Managers and Marketing leadership can remain focused on highimpact, strategic initiatives that drive member growth and engagement.

The ideal candidate is highly organized, responsive, and detailoriented, with a strong project coordination mindset and the ability to communicate clearly with stakeholders across all levels of the organization.

The Marketing Coordinator reports to the Marketing Manager.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Request Intake & Triage

• Manage with Senior Marketing Project Manager incoming marketing requests submitted through the Marcom Request Form, which is reviewed weekly by Marketing Leadership.
• Conduct initial discovery on approved requests to clarify scope, objectives, timelines, and required deliverables.
• Serve as the primary point of contact for requesters, asking clarifying questions and setting realistic expectations around timelines and outcomes.
• Triage requests and assign work to the appropriate internal teams (Creative, Web, or other Marketing partners).

Project Coordination

• Coordinate multiple quickturn projects simultaneously, typically managing 8-12 requests per week.
• Ensure projects move efficiently from intake to delivery while adhering to established processes and servicelevel expectations.
• Track progress, identify potential bottlenecks, and proactively communicate status updates to stakeholders.
• Ensure all requests remain aligned to scope and are not expanded into larger, strategic initiatives.

Stakeholder Communication

• Maintain clear, professional, and timely communication with internal partners across the organization.
• Reinforce marketing processes and help educate requesters on timelines, requirements, and best practices.
• Help ensure internal partners have positive and consistent experience working with the Marketing team.

Reporting & Insights

• Provide a weekly snapshot report to the Marketing Manager that includes:
• Request volume
• Request types
• Turn times
• Backlog
• SLA performance
• Notable trends or recurring issues
• Surface insights and recommendations to improve efficiency, intake quality, and overall marketing operations.

Competencies

• Adaptability
• Building Member Loyalty
• Building Partnerships
• Communication
• Emotional Intelligence
• Focus on Results
• Influence

Experience

Required

• 1-3 years of experience in marketing coordination, project management, or a related role
• Strong organizational and timemanagement skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Experience working with a project management tool (e.g., Wrike or similar)
• Proficiency in Microsoft Office products (Outlook, Excel, PowerPoint, Word)
• Experience using Adobe Acrobat Reader for reviewing and managing files
• Must be bondable.

Preferred

• Some marketing background or exposure to marketing workflows
• Project management experience, formal or informal
• Experience working in or supporting a regulated industry (nice to have)

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
• Employee will make extensive use of the telephone and virtual communications requiring the ability to effectively and accurately explain complex information.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

• This position requires working frequently from UFCU Plaza in Austin, Texas.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• May occasionally move from one work location/branch to another.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation of up to two hours at a time.
• The noise level in the work environment is usually moderate.