Field Brand Ambassador

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

Accountability

Continuous Improvement

Inclusion

Integrity

Respect

Teamwork

Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Primary Goals/Objectives:

Support clinics local brand awareness and community involvement

Promote OE services and promotion

Drive lead generation with event contact capture

Represent the values and professionalism of OE as a brand ambassador.

To support field marketing needs and expand the program

Gather data and insights on event KPIs

Responsibilities:

Research and identify local events, establish community collaborations, and

networking opportunities aligned with company goals and target audiences.

Organize marketing materials, giveaways, signage, and event inventory to ensure

readiness for all events.

Coordinate event logistics including registration, vendor communication, materials,

staffing, scheduling, and setup requirements.

Attend community events, school events, and local outreach activities.

Set up and break down event booths, tables, signage, and promotional materials

Interact with parents, families, and community members in a professional and

friendly manner and capture emails for marcom programs.

Promote company services and answer general questions.

Evaluate event performance through lead tracking, attendance, engagement, ROI,

and post-event reporting.

Manage event documentation including budgets, invoices, permits, photos, and

recap reports.

Maintain organization of event supplies and materials.

Work closely with the clinics team regarding upcoming events and schedules.

Ensure all events align with brand standards and company messaging.

Analyze and strategize efforts efficiently based on current clinic performance

Qualifications

• Strong communication and customer service skills.
• Demonstrated ability to build positive relationships through professional, approachable, and customer-focused interactions.
• Consistent availability to work evening and weekend hours and events.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Comfortable standing for extended periods during events
• Must be able to perform event-related duties that require extended periods of standing, walking, and interacting with attendees.
• Bilingual is a plus (Spanish)

Working Hours/ Location:

• Monday - Friday 8:30 am - 5:00 pm
• Des Plaines, IL

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments