Smartsheets SME/Marketing Operations Analyst

Kforce has a client in Saint Louis, MO that is seeking a Smartsheets SME/Marketing Operations Analyst.

Key Responsibilities:Smartsheet Platform Ownership:

• Serve as the primary Smartsheet SME across marketing workflows
• Design, build, and maintain Smartsheet solutions to support integrated marketing initiatives
• Ensure consistency, usability, and scalability across all Smartsheet assets

Workflow Design & Optimization:

• Build and optimize end-to-end workflows for integrated marketing processes
• Identify gaps, inefficiencies, and manual processes; implement automation where possible
• Translate business requirements into functional Smartsheet solutions

Dashboarding & Reporting:

• Develop and maintain Smartsheet dashboards to provide visibility into campaign performance, timelines, and execution status
• Create reporting frameworks that enable leadership and stakeholders to track progress and make decisions
• Ensure data accuracy and usability across dashboards and reports

Marketing Operations Support:

• Organize and track integrated marketing activities across multiple campaigns and channels
• Partner with marketing stakeholders to align workflows with campaign planning and execution needs
• Support ongoing improvements to marketing operations processes

Continuous Improvement & Enablement:

• Educate and guide team members on best practices and full capabilities of Smartsheet
• Recommend enhancements and new use cases to drive efficiency and effectiveness
• Document processes and provide training as needed* Proven experience working as a Smartsheet SME or advanced user
• Hands-on experience building: Workflows; Automated processes; Dashboards within Smartsheet
• Experience supporting marketing or integrated campaign operations
• Strong analytical and problem-solving skills
• Ability to translate business needs into system-based solutions

Preferred Qualifications:

• Experience in Marketing Operations or Project Management environments
• Familiarity with integrated marketing planning across multiple channels
• Experience improving processes within fast-paced or evolving teams
• Strong stakeholder management and communication skills