Services Product Manager for Thermal Systems (Global)

View More Jobs Services Product Manager for Thermal Systems (Global) United States Job Description Global Product Manager - Thermal Services Vertiv | Global Services Business Unit Role Overview The Global Product Manager - Thermal Services is responsible for defining, developing, and scaling Vertiv's global thermal lifecycle service portfolio, encompassing project-based services through long-term lifecycle offerings. This role owns the endtoend service offering strategy for thermal products, ensuring services are standardized, scalable, serviceable, and aligned to customer reliability, efficiency, and uptime outcomes. The role partners closely with R D, engineering, thermal product management, regional execution teams, external partners, and digital organizations to translate thermal technology into globally deployable service offerings that regions can consistently sell, deliver, and scale. Key Responsibilities Service Portfolio Strategy & Development Define and own the global thermal services portfolio strategy across the service lifecycle, from project services (e.g., commissioning, startup, validation) to recurring and advanced lifecycle services Translate customer requirements for uptime, energy efficiency, compliance, and risk reduction into standardized thermal service offerings Develop clear service definitions, including scope, entitlements, deliverables, and differentiation across service tiers Global Deployment & Regional Enablement Lead global rollout of thermal service offerings, ensuring consistent adoption and execution across regions Develop and maintain standardized service artifacts including: Statements of Work (SOWs) Standard Operating Procedures (SOPs) Service delivery playbooks and enablement materials Balance global standardization with regional flexibility to meet local market, regulatory, and customer requirements New Service Launch & Cross Functional Collaboration Partner with R D, engineering, and product teams to influence thermal product designs for serviceability, digital readiness, and lifecycle support Collaborate with regional execution teams and external service partners to define scalable delivery models Lead introduction of new thermal service offerings through pilots, refinement, and global deployment Commercialization & Value Pricing Define valuebased pricing frameworks aligned to customer outcomes such as uptime, energy efficiency, asset life extension, and operational risk reduction Partner with Sales, Finance, and Services leadership to establish pricing guidance, margin expectations, and commercial models Support sales enablement through clear positioning, value propositions, and customer ROI narratives Lifecycle Performance Management Monitor service adoption, execution quality, customer satisfaction, and financial performance Leverage field feedback, performance data, and installed base insights to continuously refine service offerings Drive continuous improvement in service consistency, scalability, and customer outcomes Qualifications Bachelor's degree in Engineering or a related technical field 7-12+ years of experience in lifecycle services, service product management, thermal infrastructure, or related roles Strong understanding of thermal systems and cooling technologies in critical environments Proven experience working crossfunctionally with engineering, R D, regional execution teams, and external partners Demonstrated ability to operate in a global, matrixed organization and drive alignment across regions Apply Now Job Info Job Identification 20261406 Job Category Product Management Posting Date 05/20/2026, 11:17 AM Apply Before 08/31/2026, 11:17 AM Locations United States MapTiler OpenStreetMap contributors Legend Jobs at a location Group of locations MapTiler OpenStreetMap contributors | Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map United States Copy to Clipboard Similar Jobs Services Product Manager for IT Systems (Global) Westerville, OH, United States Posted on 05/20/2026 Be the First to Apply The Global Product Manager - IT Systems Services is responsible for defining, developing, and scaling Vertiv's global services portfolio for IT Systems products, including singlephase UPS, rack power distribution units (rPDUs), and enclosures. 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