Director, Product Management

$160,000 - $175,000 + Bonus

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

We are looking for an innovative, technically savvy product leader with strong insurance, finance, or enterprise software experience with a preference for deep expertise in benefits insurance to join our Product Management team, which is focused on delivering transformational new solutions for the insurance agency market. This role will lead Vertafores workflow and cross-product strategy. This is an excellent opportunity to help shape the future of the insurance market and to bring the latest technologies to the agencies we serve and their end customers.

As a Director of Product Management, you will own creating a vision and direction for Vertafores enterprise product BenefitPoint a leader in technology for insurance brokerages to manage their benefits business. You will work closely with our Customers, Design team, and Product Leaders to understand existing workflows, identifying opportunities to enhance and improve not only the end user experience, but also how the products can be more efficient in those workflows end-to-end particularly within benefits-focused use cases such as quoting, enrollment, policy management, and client servicing . You will operate both strategically and tactically defining the problems your products will solve, aligning development teams, and creating and maintaining a backlog of well-prepared features aligned with the roadmap. You may also partner closely with Go-To-Market and Product Operations teams to ensure successful launches for your products and releases. Your objectives are directly linked to business metrics of your product such as retention, adoption, new feature adoption, and customer satisfaction.

You will serve as the internal and external evangelist for your product offering and work with sales, marketing, and key customers to help them understand the product positioning, key benefits, and the value of your product features especially as they relate to benefits agency workflows and outcomes.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

• Serve as a strategic product thinker while driving and implementing the product roadmap for workflows across our products, with a strong lens on benefits insurance workflows and customer needs

• Bring to market revenue generating, customer-driven software products while managing the entire product lifecycle from strategy to execution

• Identify market opportunities through customer research and insights, including trends and needs specific to the employee benefits space

• Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers

• Inform product decisions with quantitative and qualitative data

• Lead, create, and launch market-leading product offerings in partnership with other groups such as sales, marketing and engineering

• Recommend pricing strategy and understand competitive positioning for our product offering

• Develop and implement a company-wide go-to-market plan, working with all departments to execute

• Other duties as assigned

Qualifications:

• Ability to develop and execute a successful product roadmap with a proven track record of managing all aspects of a successful product throughout its lifecycle

• Strong background in benefits insurance (e.g., employee benefits, group health, ancillary lines) highly preferred

• Experience working in or closely with benefits-focused agencies, brokers, or platforms is strongly preferred

• Familiarity with benefits administration/CRM platforms is a strong plus

• Prior experience in the insurance industry is strongly preferred

• Demonstrated leadership skills and ability to influence decisions in a matrix environment, including senior level leaders

• Strong problem-solving skills and willingness to roll up ones sleeves to get the job done

• Successful history of delivering customer-driven products designed to create a great customer experience

• Experience in software and/or technology product management is strongly preferred

• Excellent written and verbal communication skills

• MBA and/or Pragmatic Marketing training a strong plus

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, were proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. Thats why, at Vertafore, its our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

Win Together: We work together as one team, showing empathy and respect along the way.

Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

Say It, Do It: We honor every one of our commitments because integrity is important to us.

Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings .

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.