W2 - Salesforce Workforce Management Business Development Consultant.

W2 Contract - Salesforce Workforce Management Business Development Consultant.

St. Louis. MO - W2 Contract

The ideal candidate will have a strong combination of Salesforce Workforce Management domain expertise, workflow automation experience, telecom industry understanding, client relationship management, and solution consulting capabilities.

This role will focus on driving business opportunities, engaging with client stakeholders, identifying transformation initiatives, and supporting workforce management and automation solution positioning across field operations and service delivery organizations.

Key Responsibilities Drive business development initiatives related to Salesforce Workforce Management, Automation, and Field Service solutions

Engage with Charter/Spectrum business and technology stakeholders to identify digital transformation and workflow automation opportunities

Support solution positioning, proposal development, client presentations, and strategic account growth

Collaborate with delivery, architecture, automation, and sales teams to develop scalable workforce management solutions

Identify opportunities for process automation, workflow optimization, technician productivity improvements, and operational efficiency

Support pre-sales activities including requirement gathering, workshops, demos, solution discussions, and RFP responses

Work closely with Salesforce and partner teams to align automation and workforce management solutions with business objectives

Understand customer pain points related to scheduling, dispatch, field operations, work order management, and service delivery

Promote solutions leveraging Salesforce Flows, Workflow Automation, Service Cloud, and Field Service Lightning (FSL)

Coordinate with offshore/onshore teams for solution planning and execution support

Required Skills Strong experience in Salesforce Workforce Management and Salesforce Field Service Lightning (FSL)

Experience with Salesforce Automation, Workflow Rules, Salesforce Flows, and Service Cloud

Strong understanding of workforce scheduling, dispatch, field operations, and business process automation

Experience in business development, pre-sales, or solution consulting roles

Telecom or Cable industry experience preferred

Excellent client-facing communication and presentation skills

Experience working with enterprise clients and large transformation programs

Ability to identify automation-driven operational improvements and business value

Strong stakeholder management and consultative selling skills

Preferred Qualifications Salesforce certifications preferred

Experience supporting telecom clients is a plus

Knowledge of REST API integrations, enterprise workflows, and automation frameworks

Experience with Agile delivery methodologies