Director, Product Management - Cardiovascular, Metabolic, Endocrinology & Wellness Clinical Franchise
- Quest Diagnostics
- Cleveland, Ohio
- Full Time
The Director, Product Management will help establish the vision and profitable growth strategy for the Cardiovascular segment of the Cardiometabolic, Endocrinology & Wellness Clinical Franchise including new solution development and life cycle management. S/He advocates and prioritizes business cases to the GM of the Clinical Franchise and wins support to execute strategies through Marketing and the value-delivery organization. The Director will engage with key internal business partners including Commercial, Operations, Regions, IT, Medical Affairs, Research & Development, Billing, Marketing, Commercial, Government Affairs, Legal, Compliance and Process Excellence.
RESPONSIBILITIES- Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment
- Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth
- Develop Annual Operating Plan (AOP) in concert with Value Delivery partners
- Execute effective life-cycle management across the segment through robust cross-functional team management
- Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
- Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
- Manage, track and understand performance metrics including:
- Revenue - test volume, reimbursement
- Profitability cost of testing, other relevant costs, investments
- Conduct market, competitive, and customer research to gain insights, identify needs, market trends, and gaps in Quests product offering
- Partner with Marketing organization on product/solution marketing strategy
- Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management
- Define requirements for partnerships, alliances, ventures for assigned segment and evaluate/manage the relationships
- Develop and drive strategic direction for Specialty Sales Team
- Assure the voice of customer is brought into the in-line and product/solution creation process
- Understand continuum of care requirements and gaps to drive market needs
- Lead a team of 2 (a Product Manager and Product Specialist)
Key Accountabilities include:
- Achieve revenue, volume and margin targets in AOP
- Successful and timely cross-functional development and market introduction of new / improved offerings (test, reporting, service)
- Development of 3-year Strategic Plan
- Development of AOP
- Manage discretionary spend
The successful candidate for Director, Product Management, will have the following attributes and/or experience:
- 7+ years relevant experience in healthcare with at least 3 years in marketing & product management
- Previous P&L management experience preferred
- Talent assessment, selection, development, employee retention, employee engagement
- Executive presence, composure, KOL relationships
- Leading change, change management, flexibility
- Negotiations skills
- Solid business acumen
- Collaboration
- Ability to work in matrix organization
- Ability to influence others
- Requires bachelors degree in life sciences, business, marketing and/or product management; Advance degree/MBA preferred
- Up to 25% business travel required
- Excellent project leadership skills to ensure execution