Director, Product Management - Cardiovascular, Metabolic, Endocrinology & Wellness Clinical Franchise

  • Quest Diagnostics
  • Cleveland, Ohio
  • Full Time

The Director, Product Management will help establish the vision and profitable growth strategy for the Cardiovascular segment of the Cardiometabolic, Endocrinology & Wellness Clinical Franchise including new solution development and life cycle management. S/He advocates and prioritizes business cases to the GM of the Clinical Franchise and wins support to execute strategies through Marketing and the value-delivery organization. The Director will engage with key internal business partners including Commercial, Operations, Regions, IT, Medical Affairs, Research & Development, Billing, Marketing, Commercial, Government Affairs, Legal, Compliance and Process Excellence.

RESPONSIBILITIES
  • Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment
  • Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth
  • Develop Annual Operating Plan (AOP) in concert with Value Delivery partners
  • Execute effective life-cycle management across the segment through robust cross-functional team management
  • Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
  • Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
  • Manage, track and understand performance metrics including:
    • Revenue - test volume, reimbursement
    • Profitability cost of testing, other relevant costs, investments
  • Conduct market, competitive, and customer research to gain insights, identify needs, market trends, and gaps in Quests product offering
  • Partner with Marketing organization on product/solution marketing strategy
  • Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management
  • Define requirements for partnerships, alliances, ventures for assigned segment and evaluate/manage the relationships
  • Develop and drive strategic direction for Specialty Sales Team
  • Assure the voice of customer is brought into the in-line and product/solution creation process
  • Understand continuum of care requirements and gaps to drive market needs
  • Lead a team of 2 (a Product Manager and Product Specialist)

Key Accountabilities include:

  • Achieve revenue, volume and margin targets in AOP
  • Successful and timely cross-functional development and market introduction of new / improved offerings (test, reporting, service)
  • Development of 3-year Strategic Plan
  • Development of AOP
  • Manage discretionary spend
QUALIFICATIONS

The successful candidate for Director, Product Management, will have the following attributes and/or experience:

  • 7+ years relevant experience in healthcare with at least 3 years in marketing & product management
  • Previous P&L management experience preferred
  • Talent assessment, selection, development, employee retention, employee engagement
  • Executive presence, composure, KOL relationships
  • Leading change, change management, flexibility
  • Negotiations skills
  • Solid business acumen
  • Collaboration
  • Ability to work in matrix organization
  • Ability to influence others
  • Requires bachelors degree in life sciences, business, marketing and/or product management; Advance degree/MBA preferred
  • Up to 25% business travel required
  • Excellent project leadership skills to ensure execution
Job ID: 520198632
Originally Posted on: 5/6/2026

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